GDPR Compliance at ClickMoat™


At ClickMoat™, safeguarding our users' privacy and data is not just a policy; it's a fundamental business principle. With the advent of the General Data Protection Regulation (GDPR), our pledge to protect personal data has only strengthened. This page outlines how Clickmoat™ aligns with GDPR guidelines, ensuring that we handle your data responsibly and transparently.


Our Commitment to GDPR


The GDPR, effective from May 25, 2018, has set a new standard for consumer rights regarding their data. It applies to all organizations operating within the EU and to organizations outside the EU that offer goods or services to EU residents. At ClickMoat™, headquartered in Hong Kong but serving global clients, we adhere strictly to the GDPR mandates, emphasizing our global commitment to data privacy.


- Understanding GDPR: Learn more about GDPR and its impact on data protection practices [here].


Upholding Your Rights


Under GDPR, individuals are afforded significant rights regarding their personal data. ClickMoat™ not only acknowledges these rights but also has established protocols to ensure they are respected.


1. Right to Access: Users can request access to their personal data collected by ClickMoat™.

2. Right to Be Forgotten: You have the right to ask us to delete any personal information we hold about you.

3. Data Portability: Individuals can request a copy of their data in a digital format.

4. Right to Rectification: Users can update their personal information to ensure its accuracy.


Our systems are designed to support these requests seamlessly. For more details on exercising your rights, visit our portal.

GDPR-Driven Changes at ClickMoat™


We've undertaken several initiatives aligned with GDPR requirements, emphasizing transparency, security, and accountability:


- Privacy by Design: Integrating privacy into our system's design, ensuring data protection is a core function of our services.

- Data Minimization: Limiting personal data collection to what is directly relevant and necessary.

- Transparent Data Processing: Our Privacy Policy details our data processing practices, reinforcing our commitment to transparency.


Ensuring Data Security


Data security is paramount at ClickMoat™. We employ state-of-the-art security measures, including but not limited to encryption, access control, and regular security audits, to protect against unauthorized access or data breaches.


- Our Security Practices: Delve into our security infrastructure and practices.


Understanding Your Data


One of the GDPR’s primary objectives is to enhance individuals' control over their personal data. To align with this goal, it’s important for you, our users, to understand what data ClickMoat™ collects and how it’s used.


What Personal Data Does ClickMoat™ Collect?**


In the course of providing click-fraud detection and protection services, ClickMoat™ collects and processes certain types of data:


1. Data Collected on Ad Clicks :


   - Operating System and OS version

   - Browser and Browser version

   - IP address

   - Geolocation information (derived from the IP address)


2. Data Collected from Website Visits:


   - IP address

   - Operating System and OS version

   - Browser and Browser version

   - Duration of site visit

   - Interaction with the website

   - Browser fingerprint (anonymized/hashed)


This data helps us to accurately identify fraudulent activities and safeguard our customers' advertising interests effectively.

How Can Customers View and Download Their Data?


ClickMoat™ provides a transparent mechanism for customers to access their data. This is in direct compliance with GDPR’s data portability requirement, which ensures that users have the right to receive their personal data in a structured, commonly used, and machine-readable format.


Within ClickMoat™ Dashboard: Customers can export their data directly in CSV file format through the Clickmoat™ application dashboard. This feature allows for easy access and analysis of the data recorded by ClickMoat™.

  

Upon Request: Should you need your data in a format other than CSV or have specific data requests, ClickMoat™ accommodates written requests for data provision. This ensures that all our customers can exercise their right to data portability.

Training and Awareness


We believe compliance is a shared responsibility. ClickMoat™ conducts regular GDPR training sessions for our employees to ensure they understand and can implement GDPR principles in their daily work.


Continuous Compliance


Compliance with GDPR is an ongoing process. ClickMoat™ actively monitors regulatory updates and best practices to ensure our policies and procedures are up to date.


Contact Us


Should you have any questions about GDPR, how we process your data, or if you wish to exercise your rights, do not hesitate to contact our dedicated Data Protection Officer (DPO).


- Reach Out : Contact information and form available [here].


Conclusion


In the digital age, privacy matters more than ever. At Clickmoat™, we're not just compliant with GDPR; we embrace its principles as a core component of our service and corporate culture. By taking a proactive stance on data protection, we aim to foster trust and build stronger relationships with our users, knowing their data is safe with us.


For further details on our privacy practices, visit our [Privacy Policy].


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